Ankara Alegria Business Hotel

the position and the room were very good, breakfast was wonderful

the unprofessional reply of cooking personnel in yhe breakfast kitchen, except the manager all other personnel were apparently not caring of my simple request to have some scramble eggs ...... never received

Clean … Nice staff Delicious food

Refill of breakfast was slow when crowded

Pleasant

Bad food and service with high prices

Superb

Check-out invoice could not have been printed !!!??? had to be emailed a couple of days later ...

The hotel staff is very good and the foyer is a luxury .

The food is good, but the amount of dishes is very small. No meat, just cut sausages (not tasty). No rice, no pasta. No sweets.

Breakfast ok Omelette made to order, location fine for business need

No smoking in the Bar Area

Bad

Exept one receptionist, none of the staff knows English, which is unacceptable for a business hotel as they consider themselves to be. We paid for all the rooms by card, but we did not receive an invoice, both for the rooms and for all the other services we used. Disappointing for a five star hotel.

Comfortable bed, large room and a great shower. Breakfast was delicious

Some of the small fixtures need maintenance. like the reading lamp and the bathroom doorhandle

Waller parking

Reception persons behavior.

Very comfortable and clean hotel; the issue with bill has marred what would have been a great stay

The property was supposed to charge my credit card the day before arrival but didn't. On arrival, I was told to pay and when I proceeded to pay them in cash, they told me that I had to pay more as the rate of exchange was different. I was charged an additional 37 Euros over the price stated on booking.com. To add insult to injury, the receipt was issued in Turkish Lira so the hiked price was not reflected in this receipt.Members of staff at the front desk were not fluent in English and it was difficult to communicate at times.

Location, comfortable

Working time of pool.

Good location and excellent breakfast and kind staff.

Cleaner Beds....

CleanShopping mall nearby

1- Hotel is far from city center with a high cost to reach other places with Taxi2- I had a problem on checkout the payment taken two times by the receptionist who was in a hurry and inserted the visa card twice in no time therfore the payment deducted twice from my account. The hotel denied that the mistake is from their side despite I showed them screen shot from my bank account.After I left they didn't reply my messages to solve this problem except with few non informative wards in English or Turkish language, I made complaint to booking customer service that's why the start to reply my messages and tried to call me on whatsapp.Three days after I left the hotel they still ask me to check my bank account and deny the 2nd payment.I advice others to pay in cash or be careful if payment will be with card as their POS machine might have error of connection and deduct the money more than one time and if this happen they will deny and not help you to get money back3- the room view is average4- I think they are not cooperative enough to solve payment issues they should respect guests and treat them in better way. 5- only one among three receptionists can speak English and they are not cooperative enough except Ms. Aesha

The hotel excellent location very clean excellent breakfast and a room is very comfy.I highly recommend people to stay in this hotel.

Very modern hotel, very clean, spacious rooms, very big lobby, very good breakfast and a very inexpensive.

The gym opens at 10 am, which is not convenient for people that start their day early. I requested them to give me access earlier, say at 7, but their answer was a plain NO.

no one in reception speak English. only at departurei found the lady speaks English they didn’t clean room in time i asked many times to add water in my room but without any reply.

We liked the room. It was spacious and the view was good. However, although the bed was king size like we requested, the blanket was little!

The time the facilities (fitness and health club) open is late. They start at 10am.

the staff were friendly, helpful and really nicespecially Hazal who was like a friend and could speak English reasonably wellit was clean and comfortableand near all the necessities. a mall was exactly the neighboring building and there were lots of restaurants, cafes and even park and supermarket in the walking distance

it was a little far from the center. we had the car but without that, commuting could be a problem, as the taxi fare is really high

The stuff in hall Hotel was great and also get men there was 3 men Mehmet.sergi .the 3 i forget his name good helper speak E .

Absolutely everything. Extremely clean hotel

No variety for breakfast. Same breakfast daily.